Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
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Are you enthusiastic about delivering exceptional customer experiences ? Do you thrive in a fast-paced environment where you can impact outcomes? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team at our Pune location .
In this role, you will be the primary support for our valued customers via live chat. You will address customer concerns , ensuring a positive and productive experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate information to customers through live chat.
- Troubleshooting customer issues effectively and efficiently.
- Documenting customer interactions and maintaining records accurately.
- Partnering with other teams to ensure a positive customer journey.
If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!
Craft your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a driven individual with a knack for interaction? Do you thrive in a energetic environment and excel in providing exceptional customer service? If so, Eclerx has an exciting opportunity waiting for you!
We are currently looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the primary liaison for our valued customers, handling their queries in a timely and courteous manner.
Employ your {strongcommunication skills to create clear and concise responses, ensuring a satisfying customer experience.
- Play a role in maintaining a high level of customer retention
- Collaborate with our dedicated support team to handle complex problems
- Always expand your expertise in our products and services
Be a part of a dynamic team where your contributions are valued, and you have the opportunity to grow in your career. Submit your application today!
Inbound Chat Analyst Opportunity at Eclerx, Pune
Are you a results-oriented individual with a passion for providing exceptional customer service? If so, then we have an fantastic opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.
This role involves providing support via chat. You will be the go-to person for customers, providing friendly and helpful service.
We offer a dynamic work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're looking for a dynamic Customer-Focused Analyst to join our expanding team. In this rewarding role, you'll be the primary liaison for our valued customers via inbound chat. Your mission will be to provide exceptional customer service by addressing inquiries, assisting with technical issues, and ensuring a positive customer experience.
- Employing your problem-solving skills to pinpoint customer issues quickly and efficiently.
- Working with internal teams to find solutions for complex customer requests.
- Staying up-to-date on our offerings and industry trends.
If you're a go-getter with a drive to help others, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.
Eclerx Pune Seeks Inbound Chat Analysts for Customer Operations
Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Associate - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Analyst s for inbound chat are the heart of customer engagement . They deliver a first-rate journey to each customer who interacts through our platform . These dedicated individuals are committed about handling customer concerns more info in a prompt and helpful manner. By actively guiding customers, they strengthen lasting connections and contribute to the overall success of Eclerx.
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