Launch into Your Career as an Inbound Chat Analyst!
Launch into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, addressing their queries and requests through live chat. You will have a crucial role in ensuring a positive and seamless customer experience.
- Responsibilities include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Providing accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Partnering with other team members to ensure smooth customer service operations.
Should you interested in this dynamic opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can thrive.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled dedicated and passionate Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing outstanding support and solving their inquiries in a timely and helpful manner.
- You will:
- Delivering prompt and comprehensive responses to customer inquiries via live chat.
- Troubleshooting a wide range of customer issues, referring complex cases as needed.
- Keeping accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Excellent written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Ability to multitask in a fast-paced environment.
- Resourcefulness
Excited about the opportunity to join our team and make a real difference, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will check here be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll address a variety of customer requests, from concerns about products and services to technical assistance.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to careers@eclerx.com.
Seeking Talented Inbound Chat Analysts at Eclerx Pune
Are you a results-oriented individual with a talent for customer service? Eclerx Pune is actively seeking talented Support Specialists to join our growing team. In this role, you will be the first point of contact for our respected customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to submit your application.
- Your responsibilities will encompass: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Competitive compensation and benefits await the right candidate:
- To apply, please visit our website:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are someone individual looking to bring about a real impact ? Eclerx is hiring for a talented and driven Inbound Chat Analyst to become part of our dynamic team. As an Inbound Chat Analyst, you will be the first point of contact for our cherished clients.
- Your responsibilities will include :
- Offering prompt and helpful assistance to customers via live chat.
- Resolving customer concerns in a efficient manner.
- Collaborating with internal colleagues to guarantee seamless customer journeys
If you are eager to learn, advance, and contribute meaningfully , we encourage you to join us.
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.